Whenever your website or webshop is having issues, you want to know immediately. Being informed quickly enables you to fix the problem before customers are affected. The best way to track the quality and availability of your website is through an uptime report. Uptime reports are available to all users of Semonto. In this article, you will find out what uptime reports look like, and how they help you stay in control of your website.Jelle De Laender - 27 July 2020
One of the most important features is the uptime percentage of your website. This percentage indicates the global availability of your site for the given time. A percentage of 99.85% means that your website was offline for 1 hour and 5 minutes in total. An uptime of 100% would indicate that there was no downtime or unavailability at all. If you know your uptime percentage, you can use this tool to see the actual number of hours and minutes of downtime this corresponds with. The results can be useful to follow up on any service level agreement (SLA) you have with your hosting company.
The calendar overview shows you the exact dates on which your website had issues and for how long. The performance is expressed in a daily uptime percentage. When you click on a day in the calendar, you get more insight into which tests failed on that specific day.
Within any given day in the calendar, you can click on ‘details’ to retrieve the results of all performed tests. You can verify the test status, test results, measurements and more. The graphs allow you to spot possible issues quickly.
In addition to the uptime percentage and the calendar overview, there is also a logbook overview. The logbook shows all events in detail: when an incident started, when it was resolved, the duration of the incident, which tests failed.
The testing frequency is something you can decide for each monitor. You can check your website or server every fifteen minutes, every five minutes, every minute: whatever suits your specific situation. The more frequently you test, the more detailed the results. There is a limit to the number of tests you can perform every month. That number depends on your subscription plan. However, when an issue occurs, you do not want to wait fifteen minutes to know whether it has been solved. That is why we have made an improvement for all users, regardless of their plan. Immediately after an issue had occurred, we reduce the intervals between the executed tests. In other words: even if your testing interval is set to five minutes, we will test every minute after a detected incident until the issue has been resolved. This will ensure that the uptime reports are as correct as possible.
The uptime report and logbook are easily printable and downloadable as PDF files that can be shared. The uptime report of the past months, as well as the one showing the current month, are always available in the dashboard of Semonto. You also receive a monthly email containing an overview of the last month as well as the detected incidents. If you have added team members to your account, they will all receive this report too, so everyone is aware of the last uptime results.
Uptime reports are available in all plans of Semonto as they are a critical aspect of reviewing the performances and availability of your website. If you don’t have an account yet, you can create a free trial to generate your first uptime reports. If you already have an account, you can find your uptime reports by clicking on Monitors and then selecting the three dots next to the monitor you want. There you can click on Uptime report.