Status Pages
Provide an easy way to keep your customers and partners informed when something bad is happening with your online services without having a flooded mailbox. Focus on resolving the issues instead.
Provide an easy way to keep your customers and partners informed when something bad is happening with your online services without having a flooded mailbox. Focus on resolving the issues instead.
When your services are down, the last thing you need is additional stress from a flooded inbox or your phone ringing off the hook. On the other hand, your customers do have the right to know what is going on. With Semonto, you can direct all users to your status page which is automatically updated with all the latest information. Customers get their questions answered, and you have your hands free to get your services back up and running. Everybody wins!
Nobody likes to be kept in the dark. With a status page, you increase your transparency and avoid customer frustration. They do not need to wait for a message from you because they can find all information with a click of a mouse.
If you have to notify every involved party of the ever-changing status of each incident, you will end up frustrated and overwhelmed. With our status page, you can focus on what you do best: fixing the problem.
Make sure that your IT department or external service provider has immediate access to all the information needed so that you can avoid mailing or calling back and forth to give each other updates.
In Semonto, you can create a status page with the click of a button. Provide a title and a matching URL will be generated. You can then share this URL with customers or colleagues who need to be informed of the status of your services.
You can choose to show only the current status or also the test results. You can add the tests of which you want the results to be displayed.
You can make the status page publicly available to keep your customers informed, or you can set it to private for internal use only. If you select the private mode, the page will be password protected.
Keep sensitive information out of the hands of people who might not have your best interest at heart. Set up a password to regulate access to your test results.
How cool is it to have the status of all your business-critical services constantly displayed on a monitor inside the IT department? Our status pages have a display mode that is specially designed for this purpose.
For each status page, you can decide on the level of details you want to spread in order not to disclose sensitive information.
If your customers depend on you, they are eager to know when your service will be back up and running. Avoid angry Twitter messages or other displays of frustration that can destroy your reputation. Use a status page to give them immediate access to real-time updates.
Avoid getting bombarded with questions from colleagues when one of your internal services is down. Give them access to the company status page and eliminate all questions. You can even project the status page on a monitor using our display mode.
In large organisations like universities or public services, an outage can trigger messages coming in from all angles reporting that something is wrong. Avoid unnecessary stress and dedicate one page to keeping your staff, students or members informed so that they check this page before contacting you.
Get alerted immediately when your website is unreachable or slow to respond. This way, you can fix the issue before anyone else notices.
Know exactly what went wrong and how long each problem lasted. The monthly overview helps you identify structural problems that need fixing.
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