QuickStart Beginner’s Guide to Semonto

If you just want to use the basic functionalities of Semonto and don’t feel like reading all the technical details, this guide is for you. With this short guide, you can get started in 1-2-3.

Screenshot of monitor create.

Contents

How to start monitoring a website or web shop

Getting started with Semonto is easy. First of all you need to be logged into the Semonto dashboard. On the top right of our website you find a button to log in. This will open a new tab in which should enter your credentials. This is the email address with which you signed up and the password you received by email. If you did not receive your password by email, make sure to check your spam folder. Feel free to contact us if you need any help. Once you are logged in, you can take the next steps.

  • Go to Monitors.
  • Click Create Monitor.
  • Enter the URL that you want to monitor.
    Please note, you have to add https:// at the start, not just www.mywebsite.com.
  • Click on 'Create Monitor'.
  • That's it! You are all set! Once you have installed your monitor, we will start checking your site or server. You do not have to wait for the results: we will send you an e-mail if something goes wrong. More advanced users can now configure this new monitor to fit their exact needs. If you are a beginner, configuring the monitor is not necessary.

How to read the results of the monitor

If you want to see how your website is doing, you can log into the Semonto dashboard at any time. On the “Monitors” page, you get an overview of all the sites that you are monitoring.

Here’s how to interpret the results:

  • Color codes:
    • A grey circle, or none, means that no test has been performed yet. Come back later to see the results.
    • A green circle means that everything is working well.
    • An amber circle means that you are at risk (reaching maximum server capacity, for example)
    • A red circle means that something is wrong.

When you click on the monitor, you get a more detailed view:

  • The tabs:
    • On the main screen you see the type of test that was performed and what the results were.
    • In the “Details” tab, you see the settings and status of your monitor.
    • In the “Edit” tab, you can change the settings of your monitor.
    • In the “Group settings” tab, you can decide how frequently the tests should be performed, from which server location you want us to test, and who should be alerted in case of a problem (see section “How to decide who gets notified when an issue arises” for more information about that). You can also pause the monitor.
    • In the “Uptime report” tab, you get a monthly overview of the performance of your website or web shop.

How to see the monthly results of your monitor

  • Go to Monitors
  • Select the monitor you want to see the results for
  • Click on it to open the detailed view
  • Click on Uptime Report

How to decide who gets notified (and how) when an issue arises

  • You can notify multiple people when something goes wrong. For example: your web developer, yourself, your manager or your clients. These people are collected in a Contact Group.
  • When you created your first Monitor, a new contact group was automatically created.
  • Go to Contact Groups and you will find it as a New Group
  • Click on the three dots in the corner to start editing the settings of the group.
    • You can rename the Contact Group, for example the name of your company
    • You can decide to which e-mail addresses notifications should be sent
    • You can enable or disable push notifications. Push notifications are alerts on your smartphone (currently only available for Apple users). You need to download our app to proceed.
    • If you want receive an SMS when something somethings goes wrong, you can enter one or more phone numbers. To send messages via SMS, you need to buy SMS credits in the Your SMSes tab.
    • If you want to alert your followers on Twitter whenever your site is offline or back online, you can connect your Twitter account. To do this, go to Contact Groups, click on the three dots next to your Contact Group and select “details”. (This is for advanced users.)
    • If you want to use webhook alerts, you can create them here. (This is for advanced users.)
  • Now go to Monitors and select your monitor. Click on Groups Settings and Edit to connect your newly created Contact Group to your monitor.

How to know how much credits you are using

Within your monthly plan, you have a fixed number of credits. You can find your usage in your Semonto dashboard if you go to Plan options. You can see which plan you currently have and how many tests you can perform each hour. If you are exceeding the number of allowed credits, you have two options:

  • Either upgrade to a more extensive plan by selecting a plan from the list
  • or decrease the number of hourly tests to be performed in Monitor → Group Settings → Edit Interval.

How to upgrade your plan

You can change your plan from within your Semonto dashboard. You can renew, upgrade or downgrade your plan.

  • Go to Plan Options.
  • Select the Plan of your choosing and click “Upgrade” or "Downgrade".
  • Then follow the instruction in the wizard that is shown.