Privacy Policy

This Privacy Policy informs you about the type of personal data that is collected, received and processed through Semonto, our Server Monitor Tool, and about how we use, share, retain and protect such personal data.

CodingMammoth

Semonto is a product by CodingMammoth, a Belgian company registered with enterprise number 0847.844.732 in Wetteren, RPR Dendermonde Oost-Vlaanderen. CodingMammoth can be reached at info@codingmammoth.com or +32 478 80 42 86. See codingmammoth.com for more information.

Information Usage

Your information such as username, address, telephone number, and other information provided when you sign up will be stored in our database. We will never sell this data to any third party or other persons than CodingMammoth. We will not use your data for any other project of CodingMammoth. We will do our best to protect your data so nobody will be able to get access to your private data. If you delete your account, your personal data will be removed after 6 months (see Term of service). This will allow you to reactivate your account without losing any data within those 6 months. All data that we have is always accessible or available on request via our dashboard, Supervisor, or by contacting us.

We also make use of some analytics and crash reporting services to improve our product and services. See the list of data processors below for an overview.

Your Password

Your personal account password will be hashed and stored in our database. Since we use one-way hashes, no third party can re-hash the hashed passwords to recover your original password. For more information about hashes and security, please consult the following article on Wikipedia: Cryptographic hash functions.

Use Of Sessions

The portal works with sessions. Those sessions are hashed and are limited in time. This means that after a period of inactivity, your session will be destroyed automatically and you will need to log in again. When a connection is closed, the session will be deleted automatically after a period of time.

Cookies

We use small text files called cookies for the sessions. Those cookies are used only to identify the customer, not to identify any specific customer traits. These cookies do not store sensitive data, and will expire along with the session.

Passwords on Status Pages

The passwords on status pages are not encrypted nor hashed. We decided to not encrypt them because it allows you to see your current password at the portal. Normally, this will not cause any security problems. For more information contact us at support@semonto.com.

History and test results

The historical data of the tests performed on your servers or websites will only be available through your status URL and/or through your status pages (which can be password protected in the portal).

Payments

We will store a history of your orders with Semonto, for example SMS-credits, plan-upgrades or account renewals. You can review this information at the portal. We will not store any payment details (such as CreditCard numbers) on our servers. Since our payments are handled by FastSpring, it can be useful to read the Privacy Policy of FastSpring.

Newsletters

We send an email periodically with the latest changes and features of Semonto. If needed, you can disable this feature at the portal.

The types of personal data we may obtain

As explained, the data we save is generic account data (such as username, email address and address). This data can be reviewed at the portal via the account page, and changed at any time. We save a hashed version of your account password. Semonto performs tests on your servers and websites. This data is stored and used for analytics via the portal on your request. This type of data wont be sold to third parties. Payment data is only stored at our payment provider as listed before. Semonto only stores an overview of the last invoices.

Data processors

Semonto is a software product developed by CodingMammoth. We use external partners for some parts, which are listed below. Some of those partners will have (indirect) access to some data. see below for an overview.

Gravatar

Gravatar, a "Globally Recognized Avatar" system is an avatar that is linked to your email address, if you have configured any. Gravatar is a project of Wordpress. Semonto uses gravatar in the portal. For this feature, a hash of the account email address is send to Gravatar.

Right to be forgotten

You can deactivate your account at any time. The account will be deleted automatically after some inactivy. You can also contact us for more information or to file a request.

How to Contact Us

If you have any comments or inquiries about the information in this Privacy Policy, if you would like us to update your personal data, or to exercise your rights, please contact us by email at info@semonto.com.