In the old subscription model, which was prepaid, you needed to renew your plan after a certain period manually. If you forgot to renew it, the service got interrupted. That was a hassle. To make it easier for you, we now automatically do the work for you. So you do not have to do anything to keep enjoying our services. And do not worry: it does not mean that we will trick you into an extension or force a purchase upon you. You can still cancel anytime you want with a simple click of a button.
We created three account types, based on the three types of users we have. We noticed that our current customers consisted of three groups, each with very different expectations and needs:
The Basic User
The Advanced User
The Expert User
To make sure that basic users are not paying for features they do not need, and at the same time offer advanced and expert users the best possible experience, we decided to change our account types. You can check out the new plans and their features and pricing here.
If you are currently using Semonto: do not worry. Your current account and plan is still active and will remain active until your current account expiration date. We will be in touch with personalised advice before your account will expire and help you to migrate to the new payment model. If you are new to Semonto, the new subscription model will make it easier than ever before to choose the right plan to support your business.
Is something still unclear? Would you like some additional information or help from us? Feel free to reach out. We are here for you.